Trust & Safety

Here's how we screen and verify our community of drivers

At Ride Around Services, safety is top of mind. Requirements for drivers to be approved on our platform:

 

Car Requirements (updated Nov 2025):

  • Subcompact Vehicles, Compact Sedans, and Lifted Trucks are Not Allowed on the Ride Around Services Platform.

  • Mid-size sedans, all SUVs, and Vans must be 2015 or newer.

  • Four Doors: This ensures room for luggage and riders alike.

  • Clean, fully operational, and well-maintained.

  • These restrictions are designed to ensure passengers have adequate comfort during rides and that there is sufficient luggage space available for their belongings.

 

These policies are designed to balance operational efficiency and user satisfaction by ensuring high standards of space and comfort for passengers while accommodating their luggage effectively.

 

Driver Requirements:

  • Drivers must be 21 and over.

  • Drivers are subject to continuous evaluation to ensure consistent adherence to Ride Around Services safety and conduct standards.

  • License, Registration, and Insurance: Drivers must ensure that their license, registration, and insurance documents are current and valid.

 

Transportation Industry Standard Background Check: To ensure we keep our community safe, we will run the following checks.

  • County Criminal Search (Current)

  • National Criminal Search (Standard)

  • Sex Offender Search

  • SSN Trace

  • Global Watchlist Search

  • Motor vehicle record (MVR) Check

  • These checks are designed to provide a comprehensive view of the driver's background to ensure community safety and trust.

     

Two-Way Rating System

Ride Around Services implements a two-way rating system to promote accountability and improve service quality. Both riders and drivers can evaluate each other, fostering a culture of transparency and mutual respect.

Support Availability

Ride Around Services ensures that support is accessible for both riders and drivers throughout the travel experience to address any issues promptly.

 

Questions?

Visit our help page here or send us a note: info@ridearoundservices.com