Refund & Cancellation Policy

We keep it fair. We keep it clear.

Cancellations

• Cancel early = no problem
• Cancel late = fees may apply
• No-shows = charged in full

Scheduled Rides

• Require advance cancellation
• Late changes may be fully charged

Airport Trips

• We track flights when provided
• Last-minute cancellations are non-refundable

Specialty Rides

• Reserved time = reserved resources
• Non-refundable once confirmed

Deliveries

• Once in progress, can’t be canceled
• Incorrect details = customer responsibility

When We Cancel

If we can’t complete your service:

• Full refund or
• Reschedule option

Refunds

Issued only when:

• We cancel
• Service fails significantly

Everything else = case-by-case.